Service management
operations, strategy, information technology
Fitzsimmons, James A.
creator
Fitzsimmons, Mona J.
Bordoloi, Sanjeev
text
xxu
New York
McGraw Hill Education
2014
8th ed.
monographic
eng
xviii, 524 p.
James A. Fitzsimmons, Mona J, Fitzsimmons and Sanjeev Bordoloi
Service industries
Management
KTC HD9980.5 .F58 2014
125901065
KABU
170925